Shipping policy

At Loop Vintage, we carefully pack each order to ensure your purchase is shipped securely and safely.

Processing time

Orders are usually processed and shipped within 2-3 business days from the date of purchase.

During busy periods or sales processing times may be slightly longer. If there is a significant delay with your order, we will contact you by email.

Shipping locations

We currently ship within Australia and to New Zealand.

Shipping fees

Australia

Free standard shipping on all orders.

Express shipping $10.

New Zealand

Flat rate shipping of NZD $15 on all orders.

International orders & customs

For orders shipped outside Australia, product prices do not include customs duties, import taxes, clearance fees or any other charges imposed by the destination country.

Customers are responsible for any additional customs charges, duties or taxes that may apply.

Loop Vintage is not responsible for delays caused by customs processing or local postal services.

Delivery timeframes

Delivery timeframes vary depending on your location and the shipping method selected at checkout.

Any delivery estimates provided are a guide only and are not guaranteed.

Once your parcel has been handed to the shipping carrier, delays may occur that are outside of our control.

Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details where applicable.

Please ensure your email address and shipping address are correct at checkout.

Incorrect shipping details

Loop Vintage is not responsible for parcels sent to an incorrect address provided by the customer.

If you notice an error in your shipping details, please contact us as soon as possible. We will do our best to update the address before dispatch, but we cannot guarantee changes once an order has been processed or shipped.